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Your move to Oden

As you upgrade from your legacy Thomson Reuters ODEN (TR ODEN) platform to CUBE Oden, this page walks you through what's changing, what to expect, and what you need to do.

Further details can be found on the Help Center, to which your admin(s) will have received access in a welcome email.

Should you have any questions relating to your migration, please review the content here and on the Help Center. Your CUBE Customer Success Manager will also be on hand and in touch at each stage should you require further support or guidance.

Please note, this content is primarily geared towards those migrating with Policy Terminator due to the complexity of the product and a more involved process of migrating historical data from TR ODEN. If your entitlement covers ODEN Online (State Rules & Regulations) only or ODEN Track, please reach out to your Customer Success Manager and they will guide you through the steps appropriate to your subscription(s). 

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What's happening and why

CUBE Oden is an upgraded version of the TR Oden platform you use today. It's faster, clearer and designed around the way you work - managing policyholders, policies and notices in one place.

Your access to legacy TR ODEN will be switched off by December 1 2026. Before that happens, you'll have time to get familiar with the new platform, train your users, and make sure everything is in order.

Nothing will happen without notice. Your CUBE Customer Success Manager will contact you directly ahead of every step.

What's different in CUBE Oden

Your new Oden platform isn't a cosmetic update - it's been rebuilt from the ground up. Here's what you'll notice when you first log in.

TR ODEN Policy Terminator

CUBE Oden
Policy list as your starting point Policies dashboard with multiple views
No dedicated policyholder view Policyholders tab -see all policies and notices linked to each client
Batch printing for multiple notices Bulk download directly from Notices tab
Notice history buried in individual policies Notice history accessible from any policy or policyholder
Utilities module for admin tasks Admin Console -everything in one place
"Generate notice" / "Print notice" "Create notice" / "Download notice"

 

TR ODEN Online (State Rules & Regulations)

CUBE Oden
Regulatory Guidance Summaries Library with updated document format, Following of documents and Comments
Chart Builder New and Improved Chart Builder – now includes up to 10 topics and allows downloading into PDF or Excel
Single password Individual user passwords for all Oden modules

 

A full guide to these changes is available in the Help Center once you have access.

What happens next

Your Customer Success Manager will guide you through each stage. Here's the shape of the journey.

Book in your cutover weekend

Your Customer Success Manager will reach out (or you may do so proactively!) to book you into your migration weekend. This will be the weekend during which your data will be migrated from TR ODEN to CUBE Oden. The Monday following your chosen cutover weekend, you will be live in Oden.

You'll get access to the Help Center

Before you see the new Oden platform, you'll be able to read guides, watch walkthroughs, get familiar with what's changed and deep-dive into the steps of your migration journey. Login details will be sent via email to your admin(s) who will then grant other users’ access, so keep an eye on your inbox.

Your training & readiness period begins

You'll get access to a sandbox version of Oden populated with 12 months of your historical data. Use this time to explore the platform, train your team, and test the functionality you rely on day-to-day. Your Customer Success Manager will be available throughout to answer questions and help resolve anything that comes up.

You'll receive confirmation of your cutover weekend

Towards the end of your Training & Readiness period, you'll receive an email confirming the date your account will move to the live CUBE Oden platform. No action is needed from you — this is your notification that everything is on track.

You're live on Oden

On your agreed cutover weekend, your account moves to the live Oden platform. Your current legacy TR ODEN platform will remain in read-only mode for a period of dual access, at which point it will cease. Your Customer Success Manager will check in with you on day one.

Frequently asked questions

In the Help Center

Once your account is set up, the Help Center gives you everything in one place:

  • A step-by-step guide to the new CUBE Oden platform
  • Walkthrough videos
  • Answers to common questions about the move
  • Release notes as updates come through
  • Webinar and training drop-in sessions

Your admin(s) will have received a welcome email to set up their account, after which they can invite other users to join.

Important: If you are an admin and have not yet received access to the Help Center, please reach out to your Customer Success Manager. We may just need a few more details to set you up.

Visit the Help Center

Your Customer Success Manager

You won't be navigating this alone. Your CUBE Customer Success Manager is your main point of contact throughout - for questions, issues, and anything that doesn't feel right.

If you're not sure who your Customer Success Manager is, or you haven't heard from anyone yet, get in touch.

Contact us

This page is for customers currently moving from the legacy Thomson Reuters ODEN platform to CUBE Oden. If you're not sure if this applies to you, contact your CUBE Customer Success Manager.